John Oswald

Brand Perfect Tour – speaker

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Think Tank & Design Master Classes


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John Oswald

Service Design Lead


John’s background is in customer experience and business improvement within large multinational companies keen to improve their overall business performance. John is Fjord London’s Business Design Lead with responsibility for ensuring commercial viability and organisational feasibility of design initiatives, as well as business transformation associated with new product launches. John joined Fjord from Amdocs where we were Consulting Manager, and prior to that he worked for Accenture in their Communications and High Tech practice

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